CompTIA A+ Troubleshooting Techniques

Duration

10+ Hours of Video Instruction

Overview

More than 10 hours of hands-on demos detailing computer troubleshooting and repair techniques to help you study for the CompTIA A+ certification.

Description

CompTIA A+ Troubleshooting Techniques LiveLessons is a series of 18 video lessons that provide quick, concise, hands-on, solutions to help you prepare for the CompTIA A+ certification exam. They are meant to supplement any A+ training that the viewer is currently involved in.

The course consists of 18 video lessons that walk you through the most common troubleshooting tasks:

Lesson 1. Introducing A+ Troubleshooting

Lesson 2. Troubleshooting BIOS-Related Problems

Lesson 3. Understanding and Troubleshooting a RAID Array

Lesson 4. Troubleshooting and Optimizing Windows System Performance

Lesson 5. Resetting and Recovering Lost Passwords

Lesson 6. Troubleshooting and Optimizing a SOHO Wireless Network

Lesson 7. Troubleshooting with ipconfig and ping

Lesson 8. Advanced Troubleshooting with ipconfig

Lesson 9. Starting and Stopping Services in the GUI and the Command Prompt

Lesson 10. Repairing a Windows OS with System Recovery Options

Lesson 11. Repairing a Video Issue with Safe Mode

Lesson 12. Understanding and Troubleshooting the Sound System

Lesson 13. Troubleshooting Basic Printer Configuration Problems

Lesson 14. Repairing Common Laptop Hardware Failures

Lesson 15. Troubleshooting and Optimizing an Android-Based Device

Lesson 16. Troubleshooting Applications and Processes in Windows

Lesson 17. Troubleshooting with the Windows Firewall

Lesson 18. Analyzing Sample A+ 220-802 Troubleshooting Questions

About the Instructor

David L. Prowse is an author, computer network specialist, and technical trainer. Over the past several years he has authored several titles for Pearson Education, including the well-received CompTIA A+ Exam Cram and CompTIA Security+ Cert Guide. As a consultant, he installs and secures the latest in computer and networking technology. Over the past decade he has also taught CompTIA A+, Network+, and Security+ certification courses, both in the classroom and via the Internet. He runs the website www.davidlprowse.com, where he gladly answers questions from students and readers.

Skill Level

  • Beginner
  • Intermediate

What You Will Learn

  • Prepares students to take the CompTIA A+ exams
  • Provides hands-on configuration demos for troubleshooting common Windows problems
  • Gives concise and practical real-world advice
  • Provides a step-by-step guide for answering the CompTIA Performance-Based questions

Who Should Take This Course

The target audience for CompTIA A+ Troubleshooting Techniques LiveLessons includes anyone studying for the CompTIA A+ exam, computer technicians, help desk technicians, LAN support specialists, and people who are new to the IT field.

Course Requirements

The product focuses primarily on hands-on configuration. Users should have a basic working knowledge of computers.

Table of Contents

Course Intro

Lesson 1: Introducing A+ Troubleshooting

1.1: The CompTIA A+ Troubleshooting Process

1.2: Troubleshooting a Basic Power-Related Issue

Lesson 2: Troubleshooting BIOS-Related Problems

2.1: Defining the Purpose of the BIOS

2.2: Troubleshooting the BIOS Boot Order

2.3: Disabling Unnecessary Devices in the BIOS

2.4: Resetting and Flashing the BIOS

Lesson 3: Understanding and Troubleshooting a RAID Array

3.1: Understanding RAID Array Types

3.2: Identifying Common Issues Associated with RAID Arrays

Lesson 4: Troubleshooting and Optimizing Windows System Performance

4.1: Analyzing Windows System Performance

4.2: Defining Why Hardware Components and Windows Fail to Perform to Expectations

4.3: Using Windows Utilities (and Third-Party Utilities) to Increase System Performance

Lesson 5: Resetting and Recovering Lost Passwords

5.1: Password Basics

5.2: Using Windows to Reset a Password

5.3: Using Third-Party Tools to Recover a Password

Lesson 6: Troubleshooting and Optimizing a SOHO Wireless Network

6.1: Understanding Wireless Networking Basics

6.2: Optimizing and Securing a SOHO Wireless Network

6.3: Troubleshooting Common SOHO Router Issues and Dealing with Deprecated Technologies

Lesson 7: Troubleshooting with ipconfig and ping

7.1: Understanding Windows Command Prompt Basics

7.2: Analyzing a System with ipconfig

7.3: Modifying Network Settings in the GUI and with netsh

7.4: Testing a System with ping

Lesson 8: Advanced Troubleshooting with ipconfig

8.1: Analyzing a System with ipconfig

8.2: Configuring the Network Connection with ipconfig

8.3: Defining Other Reasons for DHCP Failure and Testing the System with Ping

Lesson 9: Starting and Stopping Services in the GUI and the Command Prompt

9.1: Understanding Windows Services

9.2: Troubleshooting a Windows Service with Services.msc

9.3: Troubleshooting a Windows Service in the Command Prompt

Lesson 10: Repairing a Windows OS with System Recovery Options

10.1: Using the Windows System Recovery Options Utility

10.2: Troubleshooting a Boot Issue

10.3: Troubleshooting a Boot Issue Part II

Lesson 11: Repairing a Video Issue with Safe Mode

11.1: Understanding the Advanced Boot Options in Windows

11.2: Using Safe Mode to Repair a Video Misconfiguration

Lesson 12: Understanding and Troubleshooting the Sound System

12.1: Understanding Sound in a Windows-Based Computer

12.2: Troubleshooting Hardware-Related Sound Issues

12.3: Troubleshooting Software-Related Sound Issues

Lesson 13: Troubleshooting Basic Printer Configuration Problems

13.1: Understanding Printing in Windows

13.2: Troubleshooting Printer Driver Problems

13.3: Troubleshooting Printer Configuration Issues

Lesson 14: Repairing Common Laptop Hardware Failures

14.1: Troubleshooting Laptop Power Issues

14.2: Troubleshooting a Laptop RAM Issue

14.3: Troubleshooting a Laptop Display Issue

Lesson 15: Troubleshooting and Optimizing an Android-Based Device

15.1: Troubleshooting Common Android Problems

15.2: Optimizing an Android Device

15.3: Resetting an Android Device

Lesson 16: Troubleshooting Applications and Processes in Windows

16.1: Disabling Troublesome Applications with msconfig

16.2: Ending Processes in the GUI and the Command Prompt

Lesson 17: Troubleshooting with the Windows Firewall

17.1: Understanding Firewall Technology

17.2: Blocking Applications with the Windows Firewall

17.3: Using the Windows Firewall with Advanced Security

Lesson 18: Analyzing Sample A+ 220-802 Troubleshooting Questions

18.1: Discussing Powerful Exam-Taking Techniques

18.2: Analyzing Typical A+ 220-802 Questions

18.3: Analyzing Typical A+ 220-802 Questions (Part II)

About LiveLessons Video Training

The LiveLessons Video Training series publishes hundreds of hands-on, expert-led video tutorials covering a wide selection of technology topics designed to teach you the skills you need to succeed. This professional and personal technology video series features world-leading author instructors published by your trusted technology brands: Addison-Wesley, Cisco Press, IBM Press, Pearson IT Certification, Prentice Hall, Sams, and Que. Topics include: IT Certification, Programming, Web Development, Mobile Development, Home and Office Technologies, Business and Management, and more. View all LiveLessons on InformIT at http://www.informit.com/livelessons.


Your Instructor


David Prowse
David Prowse

David L. Prowse is an author, a computer specialist, and a technical trainer. He loves computer technology, and enjoys sharing with others what he has learned.

Over the past decade, he has authored more than a dozen titles for Pearson including books such as the CompTIA A+ Exam Cram and Security+ Cert Guide, and videos such as the A+ Complete Video Course.

He has more than 20 years of technology experience spanning a variety of roles, and tries to share as much of this experience with his readers (and watchers) as possible.

In addition, he has taught many computer courses including CompTIA A+, Network+, and Security+ to more than 2,000 students, both in the classroom and via the Internet.

He runs a support website for all of his products at www.davidlprowse.com.


Class Curriculum


  Introduction
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  Summary
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